EnzoTSS Shield

CONSTANT PRESENCE AND DEDICATED, CUSTOMIZED SERVICE

PERFORMANCE, RELIABILITY, SECURITY

State of the art staging

Staff augmentation

Online service management system

Custom SLA capability

Performance metrics reporting

Technicians with extensive experience performing maintenance services including: electrical, IT networking, voice, video, CCTV, access control systems, alarm monitoring, physical security, gates, bollards, barriers, conduit and cable, fiber, switchgear, power systems, HVAC, cleaning, testing, commissioning, automation and controls, thermography, vibration analysis, industrial networking.

NAICS CODES

517919 - All Other Telecommunications

541330 - Engineering Services

541519 - Other Computer Related

541690 - Other Scientific and Technical Consulting Services

561210 - Facilities Support Services

561621 - Security Systems Services (except Locksmiths)

CONTINUITY OF OPERATIONS

Our team's focus is on monitoring all your mission-critical technical and physical security systems to ensure continuous operations of your business.

Constant presence with 24x7 help-desk support

Customized, full lifecycle maintenance plans to fit your unique and dynamic security infrastructure service needs

Coordination support to define effective business continuity plan

Ticket creation through phone, email, or your own portal to our online service management system

Online tracking of open tickets status, reporting, and billing

Proactive, preventive approach to safety including jobsite and crew preparedness audits

CUSTOMER TRUST

Our first priority is to earn your trust and confidence in our ability to serve you promptly and effectively.

We do not prime contracts against our clients.

We accept unsolicited service requests from OEM or end user.

We encourage multiple year service agreements, warranty response, preventive or corrective maintenance contracts, labor support for installations.

We offer rates allowing the primes to recognize maximum profits.

We offer 4-hour, same day and next day preventive and corrective actions in DC, Maryland, Virginia.

OUR TECHNICIANS' VALUES

We promote and expect the highest ethical values from our team of technicians.

Well trained

Well prepared and informed

Well equipped

Polite

Inconspicuous

Problem solvers

Trouble shooters

Hard workers

Dedicated to exceptional customer service