CONSTANT PRESENCE AND DEDICATED, CUSTOMIZED SERVICE
State of the art staging
Staff augmentation
Online service management system
Custom SLA capability
Performance metrics reporting
Technicians with extensive experience performing maintenance services including: electrical, IT networking, voice, video, CCTV, access control systems, alarm monitoring, physical security, gates, bollards, barriers, conduit and cable, fiber, switchgear, power systems, HVAC, cleaning, testing, commissioning, automation and controls, thermography, vibration analysis, industrial networking.
517919 - All Other Telecommunications
541330 - Engineering Services
541519 - Other Computer Related
541690 - Other Scientific and Technical Consulting Services
561210 - Facilities Support Services
561621 - Security Systems Services (except Locksmiths)
Our team's focus is on monitoring all your mission-critical technical and physical security systems to ensure continuous operations of your business.
Constant presence with 24x7 help-desk support
Customized, full lifecycle maintenance plans to fit your unique and dynamic security infrastructure service needs
Coordination support to define effective business continuity plan
Ticket creation through phone, email, or your own portal to our online service management system
Online tracking of open tickets status, reporting, and billing
Proactive, preventive approach to safety including jobsite and crew preparedness audits
Our first priority is to earn your trust and confidence in our ability to serve you promptly and effectively.
We do not prime contracts against our clients.
We accept unsolicited service requests from OEM or end user.
We encourage multiple year service agreements, warranty response, preventive or corrective maintenance contracts, labor support for installations.
We offer rates allowing the primes to recognize maximum profits.
We offer 4-hour, same day and next day preventive and corrective actions in DC, Maryland, Virginia.
We promote and expect the highest ethical values from our team of technicians.
Well trained
Well prepared and informed
Well equipped
Polite
Inconspicuous
Problem solvers
Trouble shooters
Hard workers
Dedicated to exceptional customer service